對習慣使用即時通訊傳遞訊息而多過講電話的現代人來說，打電話到餐廳訂位還真麻煩，有沒有能隨時隨地傳個訊息給餐廳就能訂位的工具？

eyJ0eXBlIjoiZXNzZW5jZSIsIm5hbWUiOiLmir3oqIAiLCJwbHVnaW4iOnRydWUsImRhdGEiOnsiZGVzY3JpcHRpb24iOiLpm5bnhLblt6XkvZzmmK/mpa3li5nvvIzkvYbmnKzouqvmmK/kuIDlgIvmr5TovIPlronpnZznmoTkurrvvIzlpoLpnZ7lv4XopoHkuI3lpKrmg7Pot5/pmYznlJ/kurrorJvoqbHjgILlm6DmraToprrlvpflpoLmnpzot5/ppJDlu7PlgrPoqIrmga/lsLHlj6/ku6XoqILkvY3mnIPlvojmo5LjgIIiLCJmcm9tIjoiQm9va2Jvb2sgYm90IOWJtei+puS6uuWFvOWft+ihjOmVtyBSeWFuIENoZW5nIiwiY2xzIjoiYWwtc2VjdGlvbiBhbC1lc3NlbmNlIn19

要讓不善與陌生人交談的你也順利點餐！

Bookbook bot 的創辦人兼執行長 Ryan Cheng 及共同創辦人兼技術長 Wing Liu 都是香港人。選擇這個創業題目，是從他們自身的習慣與困擾出發。Ryan 及 Wing 都屬於較安靜的人，若非必要他們不會想跟陌生人說話，個性跟他們相同的人或許也會遇到相同困擾，因此他們思考，要如何能不必打電話溝通，卻仍能順利有效率地跟餐廳訂位呢？

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

他們想到的解決方案，便是透過全世界最多人使用的 IM 平台 Facebook Messenger 作為溝通媒介，開發具有 AI（人工智慧）技術 Chatbot 聊天機器人服務。

Ryan 表示，隨著 IM 成為使用者使用行動裝置時最頻繁及最長久的 App，科技巨頭各自搶造 bot 生態系，Facebook Messenger 便是其中一員。Bookbook bot 的誕生剛好乘著這波浪潮，希望打造出一支 Chatbot，讓不擅長與陌生人交談的人能輕鬆點餐，同時又能夠讓 Chatbot 成為餐廳經營者的經營利器。

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

餐廳管理者省時省事、顧客點餐輕鬆方便

餐廳管理者只要有設有餐廳粉絲專頁，並至 Bookbook bot 完成會員登錄，接著在系統中完成相關設定，如此一來餐廳粉絲專頁就擁有 24 小時隨時待命的「訂位接線生」，根據預先的設定，Chatbot 會協助管理者解決制式化的訂位需求。

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

訂位顧客則可以在前往餐廳粉絲專頁，透過 Messenger 中的 Chatbot 完成訂位，成功訂位的資訊會按照日期時間，整合到餐廳訂位的介面裡，執行員工不須繁瑣操作便能一目瞭然的檢視訂位名單。

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

在預定用餐時間 2 小時前，Chatbot 會透過 Messenger 發送提醒，讓訂位者工作忙碌之餘能不忘聚餐行程。結束用餐後，更能透過 Chatbot 提供餐後評價，讓餐廳管理者可以根據回覆的資料進行服務調整，這樣一來除了讓餐廳的服務更加完善，也讓消費者更願意重複光顧。

eyJ0eXBlIjoiZ2FsbGVyeSIsIm5hbWUiOiLlnJbpm4YiLCJwbHVnaW4iOnRydWUsImRhdGEiOnsidGl0bGUiOiIo5bemKemkkOW7s+euoeeQhuezu+e1se+8jCjkuK0p6KiC5L2N57O757Wx77yM5pa55L6/5bqX5ZOh5p+l6Zax6KiC5L2N6LOH6KiK77yMKOWPsynppJDlu7PlrqLmiLboqILllq7norrlrpoiLCJmcm9tIjoi57+75pSd6IeqIEJvb2tib29rIEJvdCDmnI3li5nns7vntbEiLCJmcm9tX2xpbmsiOiIiLCJjb2xsZWN0aW9uIjpbeyJzcmMiOnsieHMiOiJodHRwczovL21lZGlhLmJuZXh0bWVkaWEuY29tLnR3L2ltYWdlL2FsYnVtLzIwMTctMTAvaW1nLTE1MDczMDAwOTEtODE2MjVAMTAwLnBuZyIsInMiOiJodHRwczovL21lZGlhLmJuZXh0bWVkaWEuY29tLnR3L2ltYWdlL2FsYnVtLzIwMTctMTAvaW1nLTE1MDczMDAwOTEtODE2MjVANDAwLnBuZyIsIm0iOiJodHRwczovL21lZGlhLmJuZXh0bWVkaWEuY29tLnR3L2ltYWdlL2FsYnVtLzIwMTctMTAvaW1nLTE1MDczMDAwOTEtODE2MjVANjAwLnBuZyIsImwiOiJodHRwczovL21lZGlhLmJuZXh0bWVkaWEuY29tLnR3L2ltYWdlL2FsYnVtLzIwMTctMTAvaW1nLTE1MDczMDAwOTEtODE2MjVAOTAwLnBuZyIsIm8iOiJodHRwczovL21lZGlhLmJuZXh0bWVkaWEuY29tLnR3L2ltYWdlL2FsYnVtLzIwMTctMTAvaW1nLTE1MDczMDAwOTEtODE2MjUucG5nIn0sInRpdGxlIjoiIn0seyJzcmMiOnsieHMiOiJodHRwczovL21lZGlhLmJuZXh0bWVkaWEuY29tLnR3L2ltYWdlL2FsYnVtLzIwMTctMTAvaW1nLTE1MDcyOTgyODUtNjkyOTdAMTAwLnBuZyIsInMiOiJodHRwczovL21lZGlhLmJuZXh0bWVkaWEuY29tLnR3L2ltYWdlL2FsYnVtLzIwMTctMTAvaW1nLTE1MDcyOTgyODUtNjkyOTdANDAwLnBuZyIsIm0iOiJodHRwczovL21lZGlhLmJuZXh0bWVkaWEuY29tLnR3L2ltYWdlL2FsYnVtLzIwMTctMTAvaW1nLTE1MDcyOTgyODUtNjkyOTdANjAwLnBuZyIsImwiOiJodHRwczovL21lZGlhLmJuZXh0bWVkaWEuY29tLnR3L2ltYWdlL2FsYnVtLzIwMTctMTAvaW1nLTE1MDcyOTgyODUtNjkyOTdAOTAwLnBuZyIsIm8iOiJodHRwczovL21lZGlhLmJuZXh0bWVkaWEuY29tLnR3L2ltYWdlL2FsYnVtLzIwMTctMTAvaW1nLTE1MDcyOTgyODUtNjkyOTcucG5nIn0sInRpdGxlIjoiIn0seyJzcmMiOnsieHMiOiJodHRwczovL21lZGlhLmJuZXh0bWVkaWEuY29tLnR3L2ltYWdlL2FsYnVtLzIwMTctMTAvaW1nLTE1MDcyOTgyOTUtMzk2ODZAMTAwLmpwZyIsInMiOiJodHRwczovL21lZGlhLmJuZXh0bWVkaWEuY29tLnR3L2ltYWdlL2FsYnVtLzIwMTctMTAvaW1nLTE1MDcyOTgyOTUtMzk2ODZANDAwLmpwZyIsIm0iOiJodHRwczovL21lZGlhLmJuZXh0bWVkaWEuY29tLnR3L2ltYWdlL2FsYnVtLzIwMTctMTAvaW1nLTE1MDcyOTgyOTUtMzk2ODZANjAwLmpwZyIsImwiOiJodHRwczovL21lZGlhLmJuZXh0bWVkaWEuY29tLnR3L2ltYWdlL2FsYnVtLzIwMTctMTAvaW1nLTE1MDcyOTgyOTUtMzk2ODZAOTAwLmpwZyIsIm8iOiJodHRwczovL21lZGlhLmJuZXh0bWVkaWEuY29tLnR3L2ltYWdlL2FsYnVtLzIwMTctMTAvaW1nLTE1MDcyOTgyOTUtMzk2ODYuanBnIn0sInRpdGxlIjoiIn1dLCJjbHMiOiJhbC1zZWN0aW9uIGFsLWdhbGxlcnkgYWwtY29sLTMiLCJzdHlsZSI6ImFsLWNvbC0zIn19

如同其他開發聊天機器人的人工智慧服務新創在一開始會碰到的困境，也就是與業者既有訂位系統或CRM系統的不容易有效整合，以及還需要時間累積與學習資料，Bookbook bot 目前仍無法彈性應付突發狀況，包括實際到店顧客人數的變動、打電話訂位及 Chatbot 訂位無法整合；目前也尚無法處理客製化的需求，若顧客提出特殊要求，需再經由餐廳管理者人工判斷是否接受訂位。這使得餐廳管理者多半將 Bookbook bot 當作輔助工具，將 Bookbook bot 系統訂位訊息轉登在餐廳原有的系統。針對此，團隊表示將會加速開發改善，希望有朝一日能將這些問題都解決。

Chatbot 也能幫你做到 CRM 和再行銷

Bookbook bot 在 Facebook Messenger 的訂位功能及管理系統都屬於 基本版 功能，提供企業免費使用。若是有更大需求，則可以申辦 進階版 ，除了基本功能外，更額外提供客群分析及訂位表現報告。 專業版 則協助企業維持客戶關係管理，及透過挖掘數據和資料庫啟動再行銷引擎，藉由雙管齊下讓餐廳發展能更加順利。

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

香港、台灣大不同創業除了無畏更多了無奈

問起 Ryan 為什麼選擇來台灣創業？他表示，對他來說每個地方都有不同的問題得面對，雖然自己是金融背景出身，但比起金融產業獲得成就，在科技領域所達到的成就更讓他開心。但是在香港發展歷史及各項原因影響下，金融產業似乎凌駕其他產業之上，要在香港發展科技產業不是一件容易的事情。

對比香港，台灣充滿優秀的技術人才、租金及相關成本又低廉，因此提到創業，他認為台灣是十分具有吸引力的國家。但同時 Ryan 也指出台灣許多規範、制度與政策仍對外國人不友善，像是申請簽證的耗時與繁瑣，就會讓想進入台灣的外籍創業者或專業人才考慮再三。

目前 Bookbook bot 主攻英語系國家，並以 AI 技術做為基石，嘗試擴大合作夥伴及各種合作可能性。同時也透過現有客戶蒐集而來的資料，加強中文及廣東話的語意分析技術開發。下一步則計畫跟台灣商家進行合作，希望能一步一步打開各個市場及強化團隊基本技術。

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

快問快答

Q：創業至今，做得最好的三件事為何？

選對伙伴，專注產品，建立內部系統

Q：就目前市場狀況，您認為貴公司服務的競爭優勢為何？

應該是對餐廳的了解吧。訂位對於客人來說很簡單，就只是日期時間人數而已。但對於餐廳，他們還要考慮如何安排座位，如何安排座位去提高翻桌率是一門課問，而我們在配合餐廳去滿足這個要求。

Q：創業，教會了你哪些事？簡單分享創業至今以來的心得感想？

個人成長。要多看書，多了解自己不懂的東西。因此作為創業者，我自己就是我公司的天花板。

團隊資訊

公司名稱：Bookbook Bot
成立時間：2015年6月15日
服務名稱：Bookbook Bot
上線日期：2017年3月17日
團隊人數：2人
官方網站｜Facebook｜Bookbook Bot@MeetHub

了解更多關於創業小聚的資訊，歡迎透過以下服務

粉絲交流｜每月小聚｜Line@互動｜訂電子報｜發表專欄及新創資料庫

本文授權自《創業小聚》，作者：林維馨